Subscription Policy

Last Updated August 2026

TL;DR

Subscribe for convenient, recurring deliveries of Good Goods products, enjoy savings and eco-friendly benefits, and easily manage or cancel your subscription at any time.

Contents

• 1. Subscriptions
  • 1.1. Why subscribe?
  • 1.2. Flexible and transparent management
• 2. Version Control

This website is operated by the following members of the Good Goods group:

• in Australia by Good Goods Pty Ltd (ACN: 154 870 452)
• in the UK/EU by Who Gives A Crap Limited (Company Number: 10334484, ICO Data Protection Registration Number: ZB751196)
  
• in the US by Who Gives A Crap Inc (State File Number: 4904789)
• in Canada by Who Gives A Crap Products Inc (Business Number: 787615004)

You may know us as Who Gives A Crap. In this policy, we may be referred to below as "we", "our", "us" or "Good Goods").

1. Subscriptions

Good Goods offers a subscription service so you can receive regular delivery of our products.

1.1. Why subscribe?

Imagine a world where your essential household products arrive like clockwork. That's the beauty of subscribing! Subscriptions offer:

• Unmatched convenience: Say goodbye to last-minute dashes. We'll deliver your chosen products directly to your doorstep, based on the delivery duration and frequency you select.
• Significant savings: Enjoy a special discount on your first subscription order.
• Total peace of mind: The comfort of knowing you're always stocked is truly priceless.

1.2. Flexible and transparent management

We understand that life can be unpredictable. Need to modify your delivery schedule, product selection, or cancel? No problem!

• Recurring deliveries and secure payments: When you subscribe, you'll receive repeat deliveries based on your chosen schedule. Your payment details are stored securely in accordance with our Privacy Policy, and you'll be billed for each delivery.
  
• Notification: We will email you 3 days before each billing date to check if you're ready for your next delivery.
  
  

• Effortless adjustments: You can easily change your delivery frequency, product mix, or skip a delivery through your account settings, refer to Managing your subscription schedule for detailed instruction. Your order confirmation emails also contain direct links for managing your subscription.

• Cancellation: You can cancel at any time, please refer to Managing your subscription status for detailed instructions.

  • • In the EU, you have a statutory right to withdraw from your subscription contract within 14 days of receiving your first order, without needing to give a reason. To exercise this right, use the link above. Once you let us know, we'll process your refund within 14 days.

    • Cooling-off periods (UK subscribers)

      • When you first subscribe, you have the right to cancel within 14 days of receiving your first order – see our Refunds & Returns Policy linked below.

      • Under UK law, you also have a further 14-day cancellation window when your first full-price payment falls due (that's your second order, once any first-order discount has been applied). We'll notify you when this window opens. To cancel, use the link in our notification or above.

• Refunds and returns: For information on returns and refunds, please refer to our Refunds & Returns Policy.

2. Version Control

This policy is subject to change as laws and regulations evolve. We will periodically review and update the policy to ensure it's aligned with best practices and legal requirements.